FAQ

Service

Do you have to service the pool every week?

Weekly service is essential to maintain a great looking, healthy, sparkling pool. Consistency is vital to your pool’s overall health.

Isn’t it easier to just take care of the pool myself?

Taking care of your pool yourself is always an option. Proper pool maintenance does however, require weekly supervision. All of the chemical levels such as; Chlorine, Alkalinity, Free Chlorine, P.H. and T.D.S must be consistently maintained to have a safe swimming environment.

In addition, our team at Pool Boys Inc. are trained to notice any changes in the performance of a pool. They can then immediately troubleshoot any problems and put into action a repair plan to bring your pool back up to 100% health.

Do you have to service the pool every week?

Weekly service is essential to maintain a great looking, healthy, sparkling pool. Consistency is vital to your pool’s overall health.

Chemicals

When do I need to shock my pool?

Routine shock treatment is necessary to destroy water contaminates that reduce the efficiency of the disinfectant or sanitizer. Contaminates like hair spray, suntan oil, cosmetics and other organic materials react with chlorine and cause eye or skin irritations and an unpleasant chlorine odor. Most often pools are inaccurately accused of having too much chlorine when this problem is present.

How long do I have to wait to use my swimming pool after chemical treatment?

Generally it is safe to use your pool after chemicals have dispersed throughout the pool, usually 15 minutes to one hour. If shocking your pool, wait until the chlorine levels drops to recommended levels.

How often do I need to test my pool water?

Generally it is safe to use your pool after chemicals have dispersed throughout the pool, usually 15 minutes to one hour. If shocking your pool, wait until the chlorine levels drops to recommended levels.

What causes Chlorine odor, red eyes and itchy skin?

These unpleasant conditions indicate that the pool water has not been properly treated. A common cause is high levels of chloramines, formed when chlorine combines with body oils, perspiration, urine and other contaminants brought into pools by swimmers.

Contrary to what most people think, a strong chemical smell is not an indication of too much chlorine in the pool. In fact, the pool may actually need additional chlorine treatment to get rid of chloramines and sanitize the water.

Any other questions?

Visit our contact page to get in touch - a member of our team will be happy to assist!